Maybe try setting the PoE priority to high on a few of the ports on your switches and checking to see if those specific phones reboot along with the others? I'm no Mitel expert, just an intermediate user, so I can't really give you much advice as far as the 3300 goes, but it does sound like some...
We originally used Plantronics in the past but have only used Jabra recently. They have great Bluetooth headsets that reach 100yards through our offices.
These are what we use for our softphone users who roam around with laptops all day...
We had the same heartbeat problem with our 3300 environment a few years back and figured out that it was due to a scheduled nightly reboot of our Watchguard Firebox devices (routers) that connected our separate sites. After disabling the scheduled reboots, the heartbeat errors went away.
Do...
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