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Ok got it you have to add all other DN's to the 221 extension. Thanks, you guys are awsome and quick to respond. Helped me a bunch and got me out of a bind!!!

Ok, so I went to sets, active sets, and went to extensions 222,223,224,225 and added answer DN # 221 for each. that didn't work? am I missing something

my customer wants to have an incomming caller to be able to press 0 then all sets ring in their office. how do i do this? right now when a caller who is in auto attendant presses 0 the front desk rings but no other sets ring. the front desk is ext 221. how do i add more extensions to that...

Just set up my first BCM 400. Set up auto attendant which works well. When transfering a call to any extension the call goes to that extension but that extension's voice mail box never picks up. The phone rings at least 15-20 times with no voice mail pick up. How do I set the number of rings...

I got it. I had lines set to answer on 1-4. needed to change them to 121-124. thanks a bunch for the help!

I set the lines under call pilot to answer by auto attendanat, zero rings, table 1. still no working Auto attendant. Haven't found the monitor? Have found reports where it shows there has been no phone calls. going to try a reboot. Any info is much appreciated.

My first time programming a BCM 400. I have just set up auto-attendant and when you call in the line just rings. On extension 221 the phone displays Line121 to Prime. I have set up the day and after hours greetings. Set up the times to match these greetings. day is greeting table 1 and...