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TGAR NO

Yes this is only with transfered calls from the PSTN. If you transfer from internal it works. If you dial from the PSTN to a DID it goes to VM like it should.

This happens for any call from the PSTN to a DID. THe person picks up and needs to transfer the call to another internal extension. It will ring the other internal extension 4 times and then hang up. It should ring 4 times then transfer to Voice Mail. Also, Our Voice Mail is handled by Microsoft...

Here is my issue. Someone Calls in from the PSTN to a end user DID. That user then transfers the caller to another users extension. This other user is not available to take the call and it should go to VM after 4 rings. But, after 4 rings nothing happens. Like the call disconnects. This is...

Thanks that worked.

Thanks I will give that a try

I have a customer that has BCM 50s at 3 locations. They send out a new phone after configuring the phone before it leaves the HQ office. They connect it up at the location and during the boot the phone is asking for a ID and Password. The Customer is saying this is coming from the BCM But I am...

This has been resolved. thanks for all the help

Sorry something else I should add. When they pick up the phone they get dialtone. When they dial the number nothing else happens. Just Dead Air.

Hello all, I am new to Nortel but have been working with Cisco Callmanager for about 3 to 4 years now. So I am learning the Nortel system. The problem I have is that Analog lines in 1 of my locations are not able to route out to a certain area code. But are able to go out to all other area codes...