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Issue is closed. Turns out it was unrelated to a hunt group I deleted, as that was a legitimately unused one. I had miskeyed the DID extension getting forwarded to our circuit. Only mentioning this on the off chance that someone searches the forum for a similar problem. Have a great day :)

After reading over my post, I can see it's a mess. Let me ask this another way: How can you configure an SX-200 ICP to route all inbound calls to the auto attendant? It is currently dropping them, which is a problem.

Model: SX-200 ICP So I think I screwed something up. I went in to change hunt group memberships, and came out with a busted Auto Attender. I have no real clue what I did, but somehow deleting a hunt group seems to be the only thing that could have happened. Here's what's happening now...

Sorry for the delayed response; I got shifted around for a while but now I'm back. The system is SX-200 ICP (version 5.0.1.1 CXi according to the web gui). We only have about 8 phones in use. Detailed information Under CDE form 17, I have hunt group 3 configured with the following options...

We currently have a hunt group setup so that if a caller chooses a particular menu option, it rings everyone in that group at the same time to ensure that it gets answered promptly. The problem that is being reported to me is that when a person is on the phone, they do not see additional...

Excellent, thank you for your help. I'm not sure how I missed that in the first place, but I appreciate your input :)

Good afternoon, Is it possible to setup a permanent call forward to an external number without requiring it be tied to a phone? As an example, we have an option on the Auto Attendant that says something to the effect of "please press 2 for our east side office". Currently, selecting "2" would...