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  1. wilsonmichael

    Delete Ext 10 Greeting

    option 6 is when you go into admin for mailbox #99?
  2. wilsonmichael

    Delete Ext 10 Greeting

    I have changed my mind about the AA and would like to put it back but am having issues. I am somehow able to get AA to come back but i am unable to edit the greeting for it in mailbox #99 I think this how to put back AA, #206 7 1 (all lines) and #208 -- for all lines. When i do that the Old...
  3. wilsonmichael

    Delete Ext 10 Greeting

    Thanks I will try that What about having one mailbox to cover daytime calls and one mailbox to cover night calls. Both can have different messages What are the steps to bypass AA and if need be how to turn it back on
  4. wilsonmichael

    Delete Ext 10 Greeting

    I have Partner Mail VS R5 What i want to be able to do 1) For Day Have Auto Attendant pick up after 4 rings (Play Open message) Then go mailbox 10 where no greeting should play, beep is heard and caller can leave message 2) For Night have auto attendant pickup after 1 ring (Play Closed...
  5. wilsonmichael

    Delete Ext 10 Greeting

    How to delete greeting from Ext 10. It only gives option to listen and record.
  6. wilsonmichael

    Logon function to APS stops responding

    Never got an answer from this forum or from crystal. In further investigating i discovered thread locking was taking place on the logontokenmgr object causing the webserver to stop responding to crystal requests.To get around this i decided to stop using the LogonTokenMgr. After doing this the...
  7. wilsonmichael

    CE 9.0 Report Fails "Failed to open a rowset"

    What was the timeout bug yu speak of and what hotfix was this fixed in
  8. wilsonmichael

    CE 9.0 Report Fails "Failed to open a rowset"

    currently there are no indexes on the tables the procedure uses in either environments
  9. wilsonmichael

    CE 9.0 Report Fails "Failed to open a rowset"

    The setting for the page server says 20 minutes. so after 10 minutes of activity it seems to go idle until it fails after 30 minutes I ran this report with the same criteria and data in our benchmarking environment and it ran in 7 minutes. Returned 2600 rows. The data in both environments are...
  10. wilsonmichael

    CE 9.0 Report Fails "Failed to open a rowset"

    When running this one report i sometimes get this failed message "Failed to open a rowset. File D:\Program Files\Crystal Decisions\Shared\Temp\procSched\USMEADMGFISPCD1.report\~tmp11c834f5d929860.rpt." This message occurrs after the report has been running for 30 minutes. Is there some kind of...
  11. wilsonmichael

    Crystal Reports 9 closes unexpectedly when running Store procedure

    In testing this procedure i decided to change the name of the it. When i ran it the procedure worked. In checking this further it turns out the name of the procedure was too long. The procedure had 30 characters and the longest one i had before was 28 characters. Thats where i came to the...
  12. wilsonmichael

    Crystal Reports 9 closes unexpectedly when running Store procedure

    all the data types are either varchar2, date or number. Nothing different between the other procedures.
  13. wilsonmichael

    Crystal Reports 9 closes unexpectedly when running Store procedure

    The Database being used is Oracle 9 I am connecting through an ODBC datasource and the driver is the CR Oracle Wire Protocal ODBC Driver 4.10.00.04 from DataDirect. The driver is dated 4/10/2002 and comes with Crystal Enterprise 9. The Crystal Reports 9 version is 9.2.3.738
  14. wilsonmichael

    Crystal Reports 9 closes unexpectedly when running Store procedure

    I trying to create a new report in crystal reports 9. when selecting a storedprocedure to add to the report i get prompted with its parameters. I fill them in and click ok and the application just closes on its own. It only happens with this new procedure. All others work fine. any ideas. Mike
  15. wilsonmichael

    Retrieving last instance by name dynamically

    ...Set objInfo_store = objEnt_session.Service("", "InfoStore") sqlGet_report_info = "Select * from CI_INFOOBJECTS Where SI_ID = " & iCE_report_id 'This gets the Report object i want to schedule Set MyReportCol = objInfo_store.Query(sqlGet_report_info) '... Set any...
  16. wilsonmichael

    Registry Connection Timeout Setting

    Anyone know what the connection timeout is for in the registry The address is &quot;HKEY_LOCAL_MACHINE\SOFTWARE\CRYSTAL DECISIONS\8.5\APS\INSTANCES\<SERVER_NAME>.APS&quot; Thanks
  17. wilsonmichael

    Performance drop from JobServer vs. PageServer on Same RPT

    Alb i am not having the problem in his post but i am having thread locking issues and cant seem to find out why. All i know is the logon function to the APS sometimes does not respond and just sits there waiting never returning an error. I have created a thread called &quot;Logon function to...
  18. wilsonmichael

    Logon function to APS stops responding

    I have a 2 server CE 8.5 environemnt. Both servers have full CE 8.5 (APS,Input,Output,Job,Page,Cache,WCS,IIS) and are clustered together. I am running my code in ASP not CSP and using IIS 5. My code works fine for a while but every so often the web server( sometimes an hour, sometimes a day...
  19. wilsonmichael

    Failed to register plugin Error? in CE 8.5

    When scheduling a report i am trying to schedule the output to a new location. I use 'CrystalEnterprise.DiskUnmanaged' plugin. Unmanged disk option has been enabled on the job server. But i still get this error Crystal Enterprise 8.5 all components are on one machine. Calling the plugin from...
  20. wilsonmichael

    Crystal Enterpise 8.5 APS Error(ORA-03113)

    Thanks Turkbear i will look into that

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