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Thank you for your asnwer. That did work. What if we were to modify our goal to something like this: When a person calls our main number and dials an extension, instead of going to their internal voicemail box here in our office, the call gets transfered to their home office. Of course we would...

We have a Nortel BMC 400 phone system. I’m not an expert with this system and I am not sure how to perform certain configurations. So I thought I would see if you all could help. This is what we are trying to do. We have remote sales people with voicemail boxes setup in our system. When a...

Under registered phones, that phone has the external ip of my router at home (71.170.xxx.xxx) not my 10.x.x.x address. Thanks.

From the BCM Monitor, on the tab for IP Devices, I do see the phone in question listed there with my external ip address. On my firewall at home, I opened these ports (UDP 20000 to 20255, UDP 28000 to 28255, UDP 51000 to 51200) and nat all the traffic to these ports to the internal ip for the...

All our current working IP phones are coming across point-to-point vpn tunnels from our other offices. But we want to start rolling them out to our staff that are not located in offices where there are tunnels (alot of them work from their home offices). Both our office and my home (where i am...

We have a Nortel BCM400 phone system with i2002 IP Phones. All but 1 of our IP phones are used internally on our network. We want to start rolling these out to our remote users who are in locations that arent connected to our headquarters via point-to-point vpns. I started configuring this on...