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To clarify: I have tried to access the system two ways. One way is via a phone at Extension 10 or 11. I dial Intercom 777, 0#, and then the password. Keep getting "invalid password message" even thought I set the password using #730 and checked to confirm it. Used to be able to connect...

First test, connect through a hub and try to ping the iP you set the voicemail to. Let us know. If you can't ping it, solve that problem first. Thanks -- My theory was to avoid going through the hub to ensure that the network wasn't the problem. How do I ping the IP?

I do have a password in #730, but it does not work when I try to access through intercom 77 (I get "invalid password" message.) Also, I have checked the system password through the RS-232 route and also cannot access through the PC admin software. Thoughts?

My system has an Avaya Partner ACS R6.0 processor with Avaya Partner Messaging R7.0 Voicemail (6 port) and two other modules (206EC and 206E). I set up the system a number of months ago using the Partner R7.0 PC Administration Program via my computer. I have also used remote administration a...

In trying to connect to my VM system by a direct dial to Ext 76, I changed my fax extension to an intercom only extension (I think it was #730, then **). How co I change it back to a regular extension again? Thanks!

I am a newbie in the process of setting up newly installed Partner Messaging R7 on an ACS R6 system. So far, I think I have gotten the extensions, etc. set up correctly, but don't see from the CD documentation how to record the names for the directory. Seems pretty basic but I can't find it...