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I have the transfer return extension set to 20 on both ext 20 and 21 which are the 2 extensions in calling group 71. I just called in from an outside line and tranferred to 71 and it rang for a while then bounced back to the person's extension that transferred the call for me.

Ok I did this. (I had everything set as you described except I had nothing set in the operator extension). Still just rings and rings forever if I do Int 71.

I've searched but I can't seem to find the solution to my problem. Running ACS R7 and Messaging R7. I have Calling Group 1 assigned to extensions 20 and 21. 20 has a voicemail box and 21 doesn't. I want calls transferred to Calling Group 1 to be answered by 20's Voicemail if nobody picks up...

I called the company we bought it from and am sending it in for replacement/repair.

This morning I came in to work and the a call came in and I tried transferring it to somebody's voicemail and received a busy signal. After taking a message. I checked and nobody was using the phone system at all. If I try to check voicemail I get a busy signal. If I try the web interface I...

Ah...Thanks for the tip. I had a spare adapter laying around with the same ends as the AT cable and I tried it and it worked. Thanks again.

I have tried numberous straight through patch cables. Even crimped and cable tested a new one just in case and still no go. I've tried everything I can think of. I thought maybe I missed some sort of initial setting besides the remote admin password that I need to do on the R7 first to let it...

I am setting up a new ACS R7 and am having issues connecting with the PC Administration software. Connected the R7 into a 5 slot carrier powered on no problem, have a green light etc. With phone on ext 10 programmed remote admin password. Connected a standard Cat5 networking patch cable to the...