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I also have had problems with park buttons on 8.1(67). they are assigned via user rights. the park buttons will all light up solid red. receptionist has a 9630 with (2) sbm24's. The phone will randomly freeze up as well. I have a ticket with Avaya and they are stumped!

tlpeter, I seen that doc in the setup proceedures as well. ive tryed just about everything but one thing i cant seems to find isd what XMPP domain name to use. do you remember waht you used on you one x servers?

tlpeter, when your refering to the "external something, do you mean in the firewall when you open up port 5222? also I have our LAN2 port outside the firewall for one x portal access from the internet.

tlpeter, Thanks for the response, so i dont need to add anything but the external port? currently in my one x I have port number 5269 set under IM/Presence but it is greyed out and i cannot change it. do you know what port to use?

hey all, has anybody been able to setup the Google Talk XMPP in the One x server? It seems pretty basic but i'm not sure what address or domain name to add to the XMPP in the one x server.

Hey all, We go a customer with a R8.1 IP500 and about 100 9608 phones. the phones have the lastest firmware (6.2119) and work just fine but when we restart the control unit the phones completely shut down and restart instead of going into a "Discover" mode for just a few minutes. I've looked...

Strange issue here. I think this has been a problem with Manager for a while, but I thought i would drop it out here if anybody knows a fix. When I change the "Name" and the "Full Name" of a user on the system then click OK, i then go to the voice recording tab and try to update the auto and...

Hey everybody. I have a customer that is using phone manager pro on a IP500 v2 R6. I wanted to see if anyone has ever modified phone manager on an agent pc to place the phone in do not disturb when a screen pops up. the customer is using a custom database the pops when customers call in. They...

Im using a smtp connection. Still no luck. I have this exact same setup on 3 other servers (same pc, same version vmpro) is it possible that the customers network could be restricting the smtp outbound? Just seems weird to me that this os the only location that i have had with this problem.

Hey all, I'm trying to setup the voicemail to email on VM Pro 7.0.17 on a windows 7 professional pc. the computer did not have a email client so I downloaded windows live and set it up. When I go to control panel to set up the account settings, it tells me I do not have a default email client...

Thanks for all the great info everybody! I did the upgrade last night. i will know very soon if all is good in the telecom world! :)

Thanks for the info. I should know better then to install something without it being upgraded first! I hope it fixes the problem.

I got a new ip500 v2 6.0(8) with the receptionist having a 1416 and a single dbm32 dss console. When you press transfer and then a dss button for a user, the call does not complete the transfer even if you press transfer again. after you try the transfer, the dss locks up and you have to reset...

perfect...I got it figured out..Thanks alot!

Hey everybody. Is it possible to setup pin access to a conference bridge via Voicemail Pro without having to buy Conference Center?

I have an Avaya LUUDS door phone and controller hooked up to an analog station port on an IP403 3.2 system. I have the station port set to IVR and have a short code set for hotline to a group. The phone will ring the group just fine and the digital sets can answer, but when you dial "**" to...

both dss consoles only have user buttons programmed on them. No appearance buttons or feature buttons. I am having the customer unplug the dss for the day tomorrow and see what happens( they dont use the dss very much.)

they are 4424D's.

The system only has 2 dss 4450 consoles, one connected to seperate 4424 phones. the other 4424 with the 4450 works fine.

im sorry, i dont understand what you mean?