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Thanks gberger That's what I was thinking... and what I was afraid of.

We've just implemented a Call Pilot CCR on our BCM and have come across an issue I'm not sure can be resolved easily. We have an Info node listing employees and their extensions as we've found that many people calling with certain models of cell phones can't use the company directory. The...

I'm having the same issue. Are you using Microsoft ISA Server 2000 as the proxy? I have a sinking suspicion that there is a problem between AD 2003 and ISA Server 2000. Can anyone deny or confirm? Thanks Frank

Aftertaf: Thanks for your help. Killpol seems to have done the trick.

I have added GPO in "User Configuration\Windows Settings\Internet Explorer Maintenance\Connection" to automatically configure the proxy settings and auto configuration options. The problem is that when laptop users are working at home/hotel, they are unable to deselect "Use automatic proxy...

No, the original incoming number seems to be overwritten by the transfer extension.

Yes. The way we operate is that during business hours, incoming calls go to reception. The receptionist can see the incoming number on the reception phone. When she transfers a call to me (or anyone else), all I see on my phone is Txxxx while my phone is ringing. What I would like to do is...

I have a Succession 3.0 switch and Caller ID on my PRIs. When an incoming call is answered after hours (without reception) the incoming number is displayed, but if reception answers the phone then transfers the call, the local phone only shows Txxxx. Is there a way to force the system to...