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Found the solution. Some genius that developed the directions to add the new tax, also directed the user to add the tenders to the exempt tax group. So every time they printed, sent, cashed, used a credit card, etc. the system wiped the taxes off the check. Thanks to everyone for your help...

I also remember being able to set that up in 3700, 8700 and 9700. This is my first exposure to e7 and it really looks like a stripped down version of 3700. I don't recall looking at menu levels or the print/send buttons having an option to strip out the taxes in this system, but I'll certainly...

Did that...even tried reverting all the menu items back to the old tax rate. It is still removing the tax from the checks when they are sent/printed.

I did see that thread and the new tax has been set up properly as far as I can tell. I am old 8700 guy, worked at Micros from 99 - 01, so I thought that perhaps he didn't activate the tax. Here is the really funky thing...none of the taxes are appearing on the check now. Even the items where...

I have a client that has a Micros e7 system and was making the mandatory tax rate changes for his pub. They followed the directions they received from Micros to the letter and now the system is not charging any tax at all. When they create a check, the tax appears on the screen, but after they...