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I am trying to add a fax line to our current Partner ACS 4.0 system, for some reason when the system was set up they didn't run the fax line through the system and just ran it straight through to the machine, we have had a surge of fax calls coming to our voice lines and I want to add the fax...

Well we are still working on it. We are sure the problem is with the fax server if you can call it that, it is really and intergrated voicemail system from avaya ( INTUITY™ AUDIX® Multimedia Messaging System) it donesn't seem to have to many options to configure the fax settings. I think it...

It does work going the other (from Medical to us) direction we just tested that today. The other end is using a Fax server, so pressing the Recive button is out, we are going to try to disconnect the server and plug in a plain old fax machine tonight after business hours and see if that works...

Well the other end answers, and I get a couple of fax beeps and then it just goes away. At least that is what usually happens every now and then it will actually start sending and then It will cut out after about 5-10 seconds. The Tech from my local company just came by and after trying to...

We have 4 lines in the office and I tried it on every one and it didn't work. the company tested the line and said they will send a tech out today to look at it. They sound just as baffled as me, they keep pointing fingers at other companys. The long distance company said it was a local...

Is there anyway to try to narrow it down to the local or long distance service? I hate to dump the wrong company both are doing great other then this strange problem.

I have been battling a problem with one of our fax lines for about three weeks now. I run a remote office and we can fax anyone in the world except the medical division of our central office a couple of states away, and they say that they can recive faxes from everyone but us. I have called...