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Thanks so much belvedere. For option one is 170399 a valid code? I don't completely understand your use of xxxyy. I apologise for my ignorance. In regards to the second option, I have an extension assigned to 102. Is there a way to discover where the VM number may have ended up. I appreciate...

Having an issue with something very basic, I apologize in advance but I couldn't find it answered to my satisfaction by searching. During Day mode, DID points the reception indial to a virtual extension which rings several staff. During night mode however, I have it pointed at 1708 which is...

Disregard. 00 was configured on DID table 95 and 100 to redirect to reception. I updated 100 but not 95. Thanks so much for your help.

Thanks for that. I just created a new Virtual Extension on a number in the DID digit range, assigned it to the handsets, rang it, all working. What is the best way to supplant the reception number with this new Virtual Extension number on the DID trunks? Part of my original issue is that I am...

Hello, I have just been asked by a new customer to help out with their SV8100 system. I said, sure thing, why not. I have managed a few of these before without issue. I may have bitten off more than I can chew. The customer would like me to replace the reception line with a ring around...