I should have been clearer - the user can click the hold button but never take it off hold (indefinitely leaving them on hold).
TEC: 12 : Dterm
Thanks!
We had our phone guy leave and I got thrown into supporting the phone systems (sysadmin by day) until we get a new guy. We have a support contact with a NEC vendor - but I want to try to do as much as I can on my own (and maybe learn a thing or two). Feel free to respond with any help docs etc...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.