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You guys rule! Thanks so much for your patience and help. The trick was activating lines 9 thru 14 as DID. Then the rest was a cake walk. (aside from the fact that they hadn't turned the lines up yet!). Any way, I stand educated. Thanks again.

Okay. I think this is the key. I did not go in and configure lines 9 thru 16 as DID. I also blew it by using targets 801 instead of 401 (2 port expansion module).

I also forgot to add that when I check the state of the TC locally it shows 0 lines busy. When I check it on the system I'm having a problem with, I get the same thing.

Thanks. Here is where I'm getting hung up. My TM is on 4. It shows 0 TCs on TM4. I check the state and it is enabled. I disabled it and re-enabled it for grins. I go through and assign the lines as the instructions stated. I call the number and I get a busy. So, my question is should...

Well, I know this is a real pain in the posterior but could someone give me the a step by step? I've followed the manaul and its just not getting there.

I just had someone walk through the status for the TM. It is on port 4 and the KSU sees it but it does not see the carts that are in it.

I have an 8x24, DR5, that someone hung for me a couple of days ago. Sent a 2 port expansion module for the KSU, a TM, and 2 DID carts (model 5B37GA). It was explained to me that the the carts I had would not work with the software I had. I need an earlier DID cart. I scanned the web and the...