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My issue is now resolved. Thanks, 14-01-24 did the trick. Had to call my provider and have them disable the BTN override on their end for it to work.

Hmmm, thanks....that holds some promise. I'll liaise with my provider in the morning and get them to disable the BTN override on their end so I can test. Will report back my findings.

Aaah, thanks. Not exactly what I'm looking for, but at least now I know how to set caller id per extension - thanks. Still looking for how to make the caller ID pass-thru for forwarded calls.

Thanks, however, 22-13 for me is "DID Trunk Group to Translation Table Assignment". I don't see CID by extension.

Good-day, I'm responsible for managing an Electra Elite IPK II PBX system and I'm forwarding a single DID to a cell phone. Currently the Caller ID being presented to cell phone is that which is set by my carrier. I already have a call into them (waiting on a response), but was wondering if...

@belevedere and @OzzieGeorge: Thanks to both of you for your kind responses. However, I still need help on how to properly change it. As I mentioned earlier, I was able to find the MB 11-09 and 11-01 - which effectively allowed me to change it. However, that broke my analog lines (fax...

Good-day, How do I properly change the Trunk Access Code on my PBX system. I already tried to change it in MB 11-09 - which required me to change 11-01. Everything worked after I made the change, except for our fax machines. They could no longer get a dial-tone and I have a feeling it's...