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CurlyCord, It works as you said. Anyway to turn DRT off? I have 1 set that I want to ring and never to transfer or answered by AA. Because of DRT the set will ring get answered by AA which I don't want. Thanks again CurlyCord. dk

I think that's it!!! I will give it a test after hours and fill you guys in. Thanks dk

The only thing I don't like about the hunt group is that it "cycles" through the sets assigned. Is there a way to make them ring together at the same time? I currently have all lines on every set as unassigned. Should this be changed? I don't want the sets to ring when someone...

If this helps, All sets are configured to use line pool with 8 lines configured in the pool. So when the main number is called with NightService ON and AA NOT to answer The set in the Ringing Group will ring and forward the call because of CallForwardNoAnswer after 6 rings. I need the...

CurlyCord, You almost have what I want. But could you elaborate what this hunt group will do. The members in this group are to be only the ones presently on nightservice ring group or are they suppose to be all sets?? Thanks, dk

What I wanted the system to do is this: With NightService ON: The calls coming in will ONLY be answered by AA to use CCR (Custom call routing) when the recept changes AA to answer Lines. We do this so because the NightService is also used for the recept to leave her desk and allow others...

I've setup CallPilot 150 with our norstar system but have not enabled it to answer lines yet. All the phones have CallForwardNoAnswer feature turned on to 5 rings to their perspective mailboxes. Now my problem is that when the night Service is turned on and the CallPilot NOT ENABLED to answer...