Thanks for the information though! I really just wanted to make sure this wasn't by design so I can look into other solutions. I definitely need to figure out what this "freeze" up really is doing. Again, thank you!
I'm trying to explain this as best as possible as I'm doing the troubleshooting for this restaurant remotely, so they're telling me it freezes when they try and run cash payments, and that's really all I have to go off of. Is there a setting in POS Configurator that controls that behavior that...
When we try to close out a bill for a guest, where the total is $60, but the guest wants to pay $20 cash, and the rest on credit card, POS freezes when the server tries to run the cash payment first. They have to then void out the payment, run the credit cards first with the requested amount...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.