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Hi, Just for update. After investigation I found that it can be a CM issue(cause pickup group is CM feature). Within few days I will able to upgrade entire environment include SM, SMGR, CM and phones FW. I will let you know about the results.

Hi All, Environment: 9601 with FW 6_2_1, 6_3_0 Session Manager 6.3.2 SMGR 6.3 FP2 CM 6.3 + 21053 patch. --> feature server for SM. Problem clarification: When we are using pickup groups there is a incorrect visual alert on the top line of the 9601 SIP. Phones are showing only "one-x ...." or...

Hi, If you are sure that the IP address belongs to CM not to GW you can also check dadmin/dadmin01 - this is avaya buissness partner account and usually is set up to dadmin01. If the system is connected to your corporate lan and you are not sure about IP address of CM you can do that via...

Hi All, At the begganing i want say sorry for all mistakes cause I'm working on Avaya equpiment, not NEC. I have a client who wants to connect DT700 phone series from old NEC system to new Avaya Session Manager. I'm not able to do it, always I'm getting "server error" or somethink like that. I...

Hello, I have problem with gateway G350. I cant login into CLI by LAN and WAN port(tested ssh and telnet). Also my serial port is physically damaged. I know addresses to lan and wan port and can ping it. All was good till i changed manualy startup-config file and upload it to the gateway. In...