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I need to reset the date/time in my norstar 4.0 vmail system but cannot not find the featue code. Can someone please advise what this feature code i would use to change date/time. Thanks

Thanks for the info and please excuse my ignorance but I do not have adrop option on the 4424ld+ phone. Do I need to program a drop button? Will it be an issue if I can not clear errors prior to the move?

So. I went into system and error logs but I don't see an option to drop or clear the errors. How do I drop the errors? Thanks

Thank you, I'll give that a try. Another question, I believe I saw an error regarding auto backup card not inserted but there is a mem card in system. What could be the problem? Bad card? Should I re-seat the card? I am moving the phone system at the end of the week and concerned that the...

I have a Merlin Magix 1.5 v6 that has a red light on processor and an error code of 0001. I have not rebooted system as I am concerned about loosing programing. before reboot I would like to force a back up. How do I force a back up of system from admin phone? Thanks

Sorry for the scant info. I believe it is rel 6. The system comes with processor module, 1 expansion module, voice msg card, and 12 phones. I have programmed partner plus previously...are they similar? Thanks

I have an oportunity to pick up an ACS system (2 blades)for $500 to replace an older system already in use. Is this a fair price and are ACS systems decent? My past experience is with partner plus systems.

I tried adjusting the MOH volume, deactivatiing/activating the MOH option and using different music sources but it still will not work. The fall back option will be to purchase a new 4.0 processor or upgrade to 4.1 processor. Are there any issues with upgrading from 4.0 to 4.1? Re-programming...

What PartnerPlus release version gives the choice of ringing-on-transfer? My MOH is dead. I have tried peeling back the RCA jack, playing with volume control and adding/removing/adding MOH from the programing but to no avail. I also pulled the blade out and saw no visible damage to the board or...

When the Partner Attendant transfers a call to an ext. the caller hears dead air for 60 sec before either someone picks up the call or it goes to vmail. Should the caller be hearing MOH during the transfer process or a ring tone? Is there a way to shorten the delay or initiat ringing tone?

I need to pull out the processor blade from my switch to check some connection. Will I lose the programing? If so, is there a backup/restore option?

thanks....I do have MOH active and adjusted the volume accordingly. I'm also going trim the adapter cable in the event it is not making clean contact.

The music on hold jack on my partner plus 4.0 is broken. Is there another option for connecting a device to play music on hold? Without replacing the the whole board?