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Thanx for hanging in here with me. Had to take time off for the Holidays but now I'm back. Unfortunately so is everyone else so I can't play with the phone too much right now. But if it helps there are two PC cards installed in our system. Slot 1 has an Avaya Partner Remote Access...

Grrrr.. Hi and Thx All, Firstly, our system is a Partner ACS R5.0 C01 Westi, I double checked the #206 settings. They are currently... Group Call Distrib 7 L01 3 VMS Line Cover Group Call Distrib 7 L02 1 Assigned Group Call Distrib 7 L03 1 Assigned Then I checked the #208 settings. They...

Westi, Thanks for the quick reply. I did as you said but nothing changed. What our phone system does now when someone calls follows - -------------------------------------------------- ALL our extensions ring up to 4 times. [We only want ext 10 and/or 11 to ring] If no one answers, the...

This is in response to the rquest I receivd to set up a new thread. Hopefully this will make things easier. Plese keep in mind I am new to the Avaya Phone system (or any phone system for that matter. Learning and understanding the terminology used in the manuals is one of the biggest problems I...

Sure hope you can help. Would call service tech but he's an hour and a half away and our last bill was over $300 for 30 minutes work. Someone set up our phone system for us a favor and now we need to reprogram it to fit our needs more closely. I have all the manuals printed and have looked...