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Thanks - I thought that this was the position and this is precisely why I deleted call appearance keys. I do not want someone who is calling me to have to wait 15 seconds before getting my voicemail. There should be an option to transfer such calls straight to voicemail with or without call...

But won't incoming calls just ring and ring? The reason why I deleted call appearance keys was to force incoming calls to voicemail. Turning off "call waiting" won't effect this, will it?

I have just come across this "feature" !!!! We have come from a system with no call appearance keys and so I merrily deleted them. If I hadnt done this then incoming calls are not transferred to voicemail immediately if the user is engaged on another call. However, this has had the side...

As we say in England "Calm down dear, it's only a computer"! I now understand system resources have little to do with overall RAM size. My problem with Vcache was that I also set a large minfilecache size and a chunk size. Having reduced the former to 65536 and deleted the latter the system...

I just kept on adding RAM to try to deal with the low resources problem. The vcache setting seems to be system.ini, not win.ini However, changing it to the figure mentioned results in a lot of disc churning. Any other suggestions?

I have 768 MB of RAM on my PC, yet since installation of IP Office and the TAPI drivers I am continuously running low on resources. Anyone any suggestions?

I have tried deleting all available other telephony providers before installing the Avaya TAPI drivers - no good. My problem is that the IP office ext line is not being offered at all in dialing options. The only solution is to switch to Outlook 2002.

Which patch ? Is there an IP Office 3 patch? Outlook 2000 has MS SP3 on it. During the installation of IP office I only put in the user name, not the extension number. The program seems to pick up the extenstion number OK from the server, and this worked for Outlook 2002 but not Outlook 2000...

MS Phone dialer can see the avaya office line ok. Network connection is fine. The extension information (user information) is correct, and appears in the "configure" Avaya option under control panel / phones and modems. There is no password. On the Outlook 2002 machines I do see the avaya...

Outlook 2000 was failing to see the IP Office Line when dialing out. Having tried about a dozen different solutions from here and other forums I upgraded to Outlook 2002 and it worked immediately! Any clues?