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  1. FrankMar

    MICROS 9700 -how to omit a employee class from start of day report?

    Thanks Wildbar, ill check out the autosequence. yes i meant terminated..
  2. FrankMar

    MICROS 9700 -how to omit a employee class from start of day report?

    Hi All, I have Micros 9700 system and was wondering how can I omit a certain employee class from printing out on our daily start of day report. We have an employee class for our termed employees, which is pretty big. and every morning it prints out, with all the other employee classes. Im...
  3. FrankMar

    MICROS 9700 & IP PRINTERS

    so two days ago, we restarted the server, and I've noticed that everytime we restarted the server.. we go one full day without any restarts. Then today (2nd day) we just had one. So right now I've stopped/manual the Cal Service.. and will see how that goes. Hose, what about the Cal client...
  4. FrankMar

    MICROS 9700 & IP PRINTERS

    hose, dumb question but what benefits or would I notice anything different if I disabled cal service, as you suggested?
  5. FrankMar

    MICROS 9700 & IP PRINTERS

    nice. ok ill try these steps next time. so it says above, to bring down the database when I'm starting up micros services. is that correct?
  6. FrankMar

    MICROS 9700 & IP PRINTERS

    I understand. no we only have one server. is there another way of restarting the server, reducing downtime? Right now, we just simply reboot the server. Probably 2-3 minutes tops to be up and running.. but is there another option of refreshing the system? just wondering. Thanks
  7. FrankMar

    MICROS 9700 & IP PRINTERS

    hose, not sure if its the same time.. ill look back at the past archives.. but i see it doing around 6,7,9am. sometimes in the evening. No, it doesnt happen when the printers are used. i was thinking, those ip printers just being on the network, would freeze the system.. trying to relate it...
  8. FrankMar

    MICROS customer receipt or guest check not showing menu items ordered

    hosehead, you're a life saver! That did the trick! I swear i matched all options with another server group.. guess i didnt. Thanks again!
  9. FrankMar

    MICROS 9700 & IP PRINTERS

    thank you for your reply! Terminals and printers are on the same switch. it randomly freezes when they're in the middle of a transaction or looking up things.. its random. and cal service is turned on/ automatic.. i can switch to manual. here is the log from the other day when it restarted 3...
  10. FrankMar

    MICROS customer receipt or guest check not showing menu items ordered

    only issue with local printer. it prints to the kitchen printer fine.. i will check the workstation setup and make sure all is going to local except the journal. i appreciate your response.
  11. FrankMar

    MICROS 9700 & IP PRINTERS

    http://files.engineering.com/getfile.aspx?folder=bdfade73-a7b7-49dc-b4f5-29d02daa95ee&file=log.txt
  12. FrankMar

    MICROS 9700 & IP PRINTERS

    Hi All, im experiencing system terminal restarts. Terminals would just freeze, then resume after about two minutes. There wasn't any major system changes other than implementing a few ip printers My question is, would downed IP printers be a cause of these properyt wide crashes? The epson...
  13. FrankMar

    MICROS customer receipt or guest check not showing menu items ordered

    Hi all, weird issue here. When a server places an order for food and drinks, its sent correctly to the chit printer, but when they pickup the check to print for the customer it doesnt show the menu items w/prices, but just a sub total of FOOD and BEVERAGE. tax, and total. ive checked the print...

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