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Thanks for the replies, the firmware is the latest version as is the version of phone manager. I will look into the other things highlighted and hopefully be able to sort this out. Thanks again.

The licenses are installed for 'Phone Manager Pro IP Audio Enabled' but When trying to make or receive a call from 'Phone Manager Pro' the ringing occurs correctly but there is no audio. What should I be looking for to fix this? Any help appreciated, thanks.

Could I achieve this with the SDK then? If so, where would I start? My reseller has logged a support inquiry to Avaya on this, but I haven't heard anything yet. :-(

Yeah, thanks mate, it does help. One more thing though, is there a way to programmatically get it to export. On softconsole, an extension in the list can be selected and further (real-time) information shown about that individual extension/user - whether logged on etc. At a push I'll use the...

Thanks aeverson, but the idea is to integrate into the current data entry system, I'll only display the features the user needs and they'll be able to contact an extension with one click, or a client with one click. I'm aiming to pull in this list from whereever, then only selectively display...

Please bear with me, I have only a shallow grounding in IP Office and am being thrown in at the deep end :-) I am writing an application which can be used to dial, transfer etc. from the PC interface. I need to get a list of users and be able access their properties, much like the SoftConsole...

use the function FileCopy("C:\sourcefile.txt","C:\destfile.ren") does that make sense? Noogle

Hello all, I have scoured the net, posted up on various forums including vbcity but haven't found anything on this... I have a server program which prints to multiple printers, and displays in a list box the printers installed on the machine (sounds pretty basic, and it should be) been through...