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In reply to norstarboy.I work on a lot of phone systems and have been doing so since the early eighties. I just so happens that I have NEVER had to use the ringing service feature before this. I was only asking for a quick refresher so that I could do this job. I AM a technician and I think your...

I have a request from a customer that they would like to "Press one button and make all the phones ring" (like a Night Button or a Service Mode Button, e.g.), to make all of the phones ring on all of the trunks. I have never programmed a ringing service before. Could someone either please step...

I got a NAM system second-hand on the internet which was supposedly in good working order and reset to factory default settings. Proceeded to install on an 0 x 32 and when at the customer site, it seemed the system booted up properly (all the proper bells and whistles), so I began programming...

I rarely get to work on these systems anymore so please forgive me if I get the numbers wrong. DR5 or DR 5.0 is ALL I remember as far as software from years past. I have yet to be on site to see this system. I am going on cell phone pic (not very clear) and a verbal description. Looks like...

I am upgrading the software on an old Nortel 0X32 sytem this weekend. The current software is DR5. I purchased a new 6.0 and a 7.1 but have never done an actual upgrade before. I did some research and the term "Nortel tools" popped up. The current system operates using PRI trunking. We are only...