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Thanks for the advice. I have tried all that and I still haven't got it to connect. I am at a loss here.

Sorry I had that in there and then retyped it. NEC ElectraElite 48/192

So this is only happening on one of our extensions x119. The headset will take incoming calls and can call other extensions in the office but when you dial 9 to try and reach an outside line the display says ERROR and you get a busy signal. Any help would be much appreciated. The system is a NEC...

Should all of the other dip switches be on then or just #4?

Nothing right this second but I am new to the system and just want to be able to access it if need be in the future. Something I was asked to look into.

Yes I have tried both and currently I am getting farther with the null modem cable over the straight cable.

Alright I have flipped that switch and try to connect again, I got farther then I did before thanks for that info. But now I get CSWT01 - The login attempt has failed. No response was received from the host. Not sure how to put host in "wait for call" mode. Or were the encryption setting is in...

Also I have already tired different baud rates.

So I am trying to connect to the VM card in our NEC ElectraElite 48/192 system. I am using CoSession V7.0 on a Windows XP computer and have it connected with a null modem cable and these are my settings, any help would be great, Thanks