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Hello, Feel like im missing something pretty obvious here... Since the last update we applied, each item is prompting for a manual price entry rather than using the price already configured on EM. Cannot find out how to revert this change. Picture attached Thank...

Ah, now it’s clear. We inherited our system and it’s ISL files from Micros, they previously handled our support. We have since taken it in-house and have no need for our files to be encrypted. I seem to be at a dead end. I wish for them to be decrypted and nobody can assist us short of it...

Understandable, although how did you get the tool yourself? Or can you advise me on how to attain it myself? I’m unsure about uploading the ISL files as I do not know their full contents as I can’t read them!

Hello All, We're looking for a method of decrypting some ISL files residing on our workstations. I have the encrypt tool, but not the decrypter. I have contacted our Micros account manager to source this tool, only to be told it is a chargeable service per decrypted ISL and would not...

Hello, A somewhat new-user to Micros 3700. We have had the system for a while, but up until now this has been fully supported & maintained by Micros. That support has now ended as we are planning to move over to NCR Aloha to fit the rest of our estate. We are currently mid-way through the...