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Even when attention is paid to the Media ID being 0x0, it is not a sure bet that appends will not fail. I have had 7 jobs fail to append to tape this week. This type of append failure is different in nature as to when the Media ID is not clear. This type of append failure is a single occurrence...

Merges will run MUCH faster with an empty database. You might want to back up the database before initializing it though. Always better to have the file data in the database for when you might need that quick restore, rather then messing with merge. It is sometimes quicker to restore a large...

The Key to merging is... WAIT... Even though the Merging says it has completed, it really has not. Records continue to be added to the database for quite some time. That is why it is best to keep the Database as large as possible and managable (i.e. pruning greater than 30 days if possible). I...

Wierd answering my own post. After 5 months dealing with ARCserve Phone support, we may be close to a patch for this problem. The cause of the append failure is when the job is being resubmitted with a new label that is not currently in the tape library, sometimes the GUI will erroneously assign...

Can you format the media (with any name) ? If you can get ARCserve to format the tape, you can then erase it.

Ever since ARCserve 2000 was installed on our first backup server, I have been fighting with append failures. Does not matter if using VLDB or SQL2000. I currently have two backup ARCserve2000 servers with SQL2000 on each server. The append failure occurs on both servers. If I use ARCserve 2000...

If you are having some library hardware problems or have simply forgot to turn on the library before booting your backup server, ARCserve's Library configuration can be lost and corrupted. If ARCserve Device Configuration can't fix it then: Stop the Tape Engine, delete...