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Where would I assign the relevant short codes? Is it on the hunt group or users?

hi guys! hoping that you could help me on my problem. We have IPO SE 11 and have a auth code. Ive created a user 1011 with no extension with a power license. When I am dialling outside or IDD. the DTMF on dialpad isnt working when I am typing the authcode 1234#. Did anyone encounter same problem?

Hi derflog, its already working now but I am having challenges when dialing outside with authcode, dtmf is not working. the authcode was 1234# and its not doing anything.

Hi derfloh, do I need to enable the settings in lan 1 > voip tab "enable sip remote extension enable"? Also when I put the http:\\<IP Address IPO>\46xxsettings.txt I got an error "connection in phone server lost" And when I saw the server name in the Services it shows the SIP Domain and when I...

Hi All! Just want to seek your help on installing softphones on IP Office. I already uploaded the power license for the softphones. The question is what application is applicable for softphones on Avaya IP Office? What extension should I use h323 or SIP? Can we use this as an softphone only, no...

Thread up!

Hi! I am configuring an ars and create unrestricted calls meaning that they can call NDD/IDD Mobile Numbers and also I created an ars restricted calls meaning they can call anything except mobile numbers. The problem that I am experiencing is that, when assigning a user in user rights membership...

How should I set up a shortcode for IPO SE in dialing a tie trunk to CM? For example they have 6000 extension in CM. How should I create a shortcode for that, should I create in the solution pane? Is this correct? 6XXX / Dial / N / <line group trunk going to cm>