Search results for query: *

When I entered 8A4005 de 9 de it gave me "Assigned Already" instead of a number. I have been using a DTerm to make changes, should I be using MOC or Matworx?

I have been in the manuals and agree LCR looks very confusing. But I have been trying for 3 weeks to get a tech in and decided to take a shot at it. My CM200>9 gives A126, so it is going into LCR but I believe my LCR settings are all at default values. I am trying to find that command at the...

Hello, I have a NEAX 2000IPS linked to a ShoreTel system and want to change the call routing so when 9 is dialed for an outside line the tie to the ShoreTel is used. We are a single tenant system and no special LCR has been set up, all values are at default. What is the command that sets...

I got it fixed. The problem was with the trunk route restrictions set by CM360 as smoom suggested. I used the NEAX 2000IPS Cheat Sheet for Basic T1 Assignment from the links on this site to determine my trunk groups were 10 and 37. Then using CM360 found that 3737 had not been enabled. The...

All the trunk routes are at default which is to restrict. How can I verify which route is assigned to the Tie? I have two T-1 originally set up for calls, then added the T-1 tie to the second system. Thanks

I am sorry, you are correct I do have a NEAX 2000 IPS.

Hi, My experience with the NEC has been limited to setting up extensions and such, never had to deal with trunks. I am familiar with Command mode and have Matworx32 installed. What is the CM I should use to get the ARTD settings? Thanks

Hello All, I have been digging through the NEC manuals but am having trouble finding a trunk restriction that would prevent transfers. Could someone point me in the right direction? Could it be associated with Least Cost Routing settings? Thanks again.

Hi smoom, I tried to send a reply last night but the site was acting flakey. Here is what happens. I call from the ShoreTel to the 2400. The person on the 2400 transfers the call to another extension on the 2400. The call immediately bounces back to the person making the transfer. Thanks

Hello, I have a NEC IPX 2400 with a T-1 tie to a ShoreTel system. I am able to send and receive calls across the tie. My problem is that when a call that is established across the tie is transferred it either bounces back to the person trying to make the transfer immediately or gets dropped...