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Kray4660, Yes, I did save it to their hard drive and rename it and it converted back into a PowerPoint. I failed to mention that before. My boss more or less wanted to know why this happens. My apologies for leaving that out. I was thinking along those lines about what you said pertaining to...

I work for a Fortune 500 company and I have a PowerPoint 2007 issue. I have an end user that has created a presentation. She has emailed it to several other end users. For some of those end users, when they receive the email, the presentation has converted to a .txt file and they are unable to...

Thanks for the responses. The logic behnid my troubleshooting is that my resources were limited and I was unable to do things such as switch optical drives. Anyway, the problem wound up being her motherboard. Thanks again for the advice.

Thanks in advance for any advice given - I consider myself to be a high level computer technician. I have a friend who has a desktop computer. For the past two months she has only been able to boot into safe mode. If you try to boot into normal mode, the splash screen just keeps going and going...

How much RAM do the computers have. Office 2007 is a big memory hog. Employees for the company that I work for can't get it until their computers have been upgraded to at least 1.5 GB of RAM.