Thanks guys, i think it was the msc. They called in a our telco to look at the issue so this officially goes down as a loss but from what i heard after he left, it sounds like he didn't do anything that we didn't do so i don't feel so bad about things.
My company has a BCM 400 Version 3.7 on Unified Manager and the Vice President of the bank wants me to get music on hold working. He's been calling me everyday to ask about my progress.
I've went into Telephony Services>General Settings>Feature Settings to change the "On Hold" setting to "Music"...
is there a quick way i could program that on everyone's set without doing it individually. Originally the guy that's heading the installation had done it with an older model and gotten it to work, so i suppose that's why he's so adament about this being the way to go. I looked at how it was done...
the long distance service needs you to enter your account number, the pin number followed by the long distance destination number. So i programmed a destination code to 91, absorbing one digit. Im trying to put together the route that it uses at the moment. It should theoretically look something...
I'm working on a Nortel BCM 400 and I'm trying to program a number route. I have to use two end of dialing commands to access the long distance service the company wishes to use but the BCM will only let me use one pound symbol. Is there a feature code for end-of-dialing that would work instead...
I'm working on a Nortel BCM 400 and I'm trying to program a number route. I have to use two end of dialing commands to access the long distance service the company wishes to use but the BCM will only let me use one pound symbol. Is there a feature code for end of dialing that would work on any...
I have a client who complained recently that a member of his staff cleared all her mail at the close of the day, but on the next day when she arrived to find mail dating back prior to she cleared her box. She claims it's mail she's never read before but only just arrived the morning after...
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