The system is using both but when I tested the system it was not in night mode and they were taking calls live with an operator this problem started about 6-8 weeks ago I have done no programming in the system but the office manager who is no longer there may have done some admin changes
hope someone can help me out on this one have a customer that has a Nortel MICS with a call pilot and a PRI recently they have been experiencing this problem on incoming calls if they call a DID line thru the PRI with a phone that has caller ID blocked the system will give a short ring then will...
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