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It shouldn't be bandwidth, we have a 30mb/4mb internet connection. I've run speed tests and ping tests with good results. All ip phones are set up as remote. I have one located in the building for troubleshooting though. The problem is apparent on remote and my test phone. Thanks for the...

It is grounded, granted, I never checked to see how good the ground is, but wouldn't that affect all lines and not just the VOIB board? Thanks for your help! I'll see what I can find out.

There is so much static on the line when one of my IP phones calls an outside number or when it dials a normal extension. The calls from ip phone to ip phone are crystal clear however. Is there something I can change to clear this up? The problem only seems to be intermittent. I have already...

Thanks. I have that but I also don't know what I'm supposed to be looking for. I have the Merlin Mail System Administration manual. I just looked through it again but I'm not seeing what you are referring to. My confusion is I've never heard of ext 772. I didn't build it and I don't know...

How do I do that?

Our hard drive died a few weeks ago and luckily I already had a spare. I swapped drives and recreated all of our aa's and mailboxes. We have 2 departments that are separate. AA1 handles everything for dept 1 and AA2 handles everything for AA2. AA1 is answering the day and night menu's for...