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OzzieGeorge~Thanks for all of your help! You have been a real life saver and a very valuable asset to this forum!

Well that is funny that you keep saying that however the girls upstairs have 4 ext's programmed in on the phone. 2 are not good exts anymore so they are wanting to swap those out for the 2 they need now. The other 2 are working and they can see when the department manager is on the phone as...

It is a DTerm Series III. (ETJ-16DC-2) is the number on the back of the phone.

Okay - I take that back. It did read SET on my phone when I programmed extensions in. However when my boss is on the phone it is not lighting up on my button that I programmed that he is.

It did work on my phone. I was trying to program over however that did not work so I will work on clearing the phone buttons and re programming. Thanks!!!

Okay - I have done that and it read SET on my phone so I am assuming that it was done correctly. However, for the phones upstairs that I am needing to program it is not that simple. They have extensions already programmed in. Do I need to clear our those that are set and then procede?

Without a command manual in our possession, I feel lost. I do not know why our communications facility could not walk me through this. I have matched the CM 73 & 94 for the extensions that I am needing to program. However, I am new to all of this and with very little training on this system I...

Each phone is wanting the ability to show if 4 other ext's are on the phone or not. It really should not be that complicated to program a phone to light up if another co-worker is on the phone but I cannot find anything on this no matter where I research and our phone communications company is...

I am in desparate need of help! I am new to this and have been handed the NEAX 2000 IVS System Manual and for the most part the phones are a Dterm Series III (16 key...I think). I have departments that are wanting the ability to show whether other exts are on the phone or not. I have an NEC...