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I have been backing up a NAS Drive for the past year or so with Arcserve 11.5. Recently I have moved the backup to another server and have also upgraded to version 12. The backup is working fine apart from when trying to access the NAS Drive. It does not have any security enabled so is...

I currently have Arcserve v11.5 running on my server. I have recently added another server but have installed the agents from the Arcserve v12 cd. Would this cause any issues when trying to log in to the agents from the old v11.5 server to the new v12 server?? I am receiving the "Failed to...

PROBLEM SOLVED! For anyone who has had this problem or similar: Basically I have never been running database maintenence on a regular basis, so I decided to run a check on each individual database. I used the dbcheck, keybuild and dbfix tools to scan and rebuild each database that showed...

I have been keeping an eye on my backup and it seems that I am only having problems with the cat files not being merged into the database( They stay in the temp folder)! The database engine seems to stop during the backup but my files are still being backed up onto tape. I then have to do a...

I have been having constant problems with corruption. In the last two months I have had to initialize the database three times. Apart from a 2 week period where the backup worked fine (after reinstalling OFA's and initializing the database) the backup has been constantly causing issues. I would...

Firstly, thanks to everyone who replied.. For the first time in a while my backup was successful!!! I found out that one of the two servers was running arcserve 2000 and it did not have the ofa installed! So i decided to remove all arcserve software and install the agents from arcserve 11.5...

I have the OFA installed on the Windows 2003 Server where Arcserve is installed and runs from.. The DHCP folder which it struggles to backup is on the other server which is running 2000. Does the OFA agent have to be installed on each server?? Regards, David.

Ok. I have just modified the job to exclude the files in the dhcp folder. I would rather backup the files but until someone has another fix I will just do it this way. Hopefully all will go well tonight. Thanks all for your quick responses. David.

I have only been at my current position for just over a month and so do not have much experience with Arcserve. Would I have to use the exclude filter when modifying the Job? Is there an actual option to exclude DHCP or do I have to select the folder/files manually? Sorry to be a pain but a...

Hi. I have been recently getting the error message described below: AW0004 Failed to open file <C:\WINNT\system32\dhcp\j50.log>. RC=32, The process cannot access the file because it is being used by another process. I am running Arcserve on a Windows 2003 server with the Open File Agent. The...