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  1. dustnc

    Procomm lost connection

    Thanks for the tips guys...somehow someone who got into the phone system changed the connection to direct connect-none instead of com1 like it should have been. I'll have to investigate who had access to it but its good to know what to look for in the future.
  2. dustnc

    Procomm lost connection

    I tried double clicking on the connection and hitting dial, but the status in the bottom right corner of the screen still says Not Connected and the majority of my tools across the top of the screen are greyed out.
  3. dustnc

    Procomm lost connection

    I'm rather new to our phone system which was set up before I started working here. Our PC running Procomm has somehow lost connection to our Option 11 system. I know the system is working fine because we have a monitor and keyboard direcly connected to the phone system and I can still control...
  4. dustnc

    Changing The Time in The Opt 11

    I'm an IT Coordinator for Mediacom Communications, our internal users are on the Nortel Option 11 system. I'm new to this system and am still trying to feel my way around. For some reason the time seems to be off and it is getting worse. The time displayed on the phone progressively gets...

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