actually, I cannot get into safe mode. I used the monitor of my pc to check for the screen resolution. And everything looks ok. Is that means my video card is damage?
I am only a technical user, please advice me of the next step.
Thank you.
I check all that you mentioned and no, the screen resolution and refresh rate are not setting at too high. 800x600, however, I notice that the color is only 32bity instead of 256.
Ok here is my problem. I have a dell laptop. For some reason, there are lines on the screen that makes the screen blury and unable to view anything.
Is the video card damage?
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