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FIRST...is there a way to set micros up to delete any form of tender? for instance when a server splits a check and makes a mistake like applies the credit card to the wrong ticket my micros dealer is telling me I have to void the ticket and re ring the ticket the issue is that if the customer...

At this point we have been just fine using stand alone terminals which I am ok with. Its mainly the delivery function and I dont want to get a 2500.00 upgrade to unlock a feature already programmed onto my machine I would gladly pay for it from micros and continue with stand alone cc terminals

If we continue to use the stand alone function so that were compliant would they sell me a product activation code?

thank you for the heads up. would the delivery activation be in any of the software or discs provided with the machine that they may have not possibly set up? for instance DOC cafe general release? I have cd's that have never been opened

I am wondering how I would get a product activation code for the GSS delivery module in my micros 3700. I am in the same position as sky1980 I recently purchased a used machine that is working great thanks to everyone on here. however micros is telling me the same thing i need a $2500.00...

Ive worked through most of my issues :)thanks pmeagan and all of you, but.. 1. first and foremost we are up and running these machines are set to kick you out of the ws as soon as you send anything or do any type of a transaction I need to change this function so that you can return to the...

I have not had the system up and running yet, although every other function is up and running, so up to this point I have yet to see a remote printer spit out a chit

I think I have tried every possible cable combination as well as switching idn ports on the printers and still am being re-routed to thermal does the blinking light mean anything and i only have one printer with a green blinking light

I'm set up with no Daisy chain each remote is connected to a seperate work station I have a green blinking light on the hot remote by the idn and nothing on the other remote I don't think it was set this way before I see the idn under devices but it says com port 4 are my issues in programming...

Thank you so much!! are the remote printers similar to a to a plug and play device.I'm not sure if the printers and work stations were originaly set up this way we dont have the kitchen printers daisy chained we went directly from the bar workstation to the cold remote, and from workstation 2 to...

ok I have corrected all of my issues however I'm still getting a hot remote message and all kitchen orders are being re-directed to bar thermal printer

In addition I have a D-link switch that is a wireless router I have this because my third station is wireless. It has two sides and a modem I've been told I need all of these connected in conjunction so I have a private internal network as well as internet access. Do I have to have internet...

should my ws 3700 router be hooked up to the internet? or is the dink link specifically set up to network the terminals with the server?

so I am in need of assistance as well I recently purchased a micros workstation that was carefully put away and is in perfect shape now that we have it hooked up the machine will only run in standalone mode and the server terminal in the office says "no communication with network will shut down...