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Ok- Thank you for the help. I've found one used one on ebay which I might just pick up to see if it works; it's cheap enough. And I have a couple of quote requests out to resellers. If you have any favorite resellers, please share. Thanks again for the help. Very much appreciated. And I'll...

The part # is 56002334 on the back and it just says ASU on the front. It's not in front of me but it doesn't appear to have any removable cards. In the interface it is listed as a 3300 ASU. As I said I'm not all that familiar with the mitel platform at this point so the hardware is new to me...

I haven't tried all of the spare ports on all of the cards as of yet. But I have moved lines to each of the cards so all three cards have been tried. In looking at it briefly, it didn't appear that there were removable cards. I'm used to seeing the cards in my Avaya switch. In researching...

ASU. It is on another card on that ASU but it is on the same ASU. So you are suggesting that the ASU is bad? I only use a handful of ports on that unit but they are critical ports ( fax lines and ski lift phones). How is the used market for motel parts? Craig

I recently inherited a Mitel 3300 phone system and in a recent storm two of the analog ports that were used for fax machines stopped working. Dead and no dial tone. A reset of the system did not help. Fortunately, there were spare ports that were functional so I moved both lines to one of the...

This worked, thank you! Craig

I've got a hotlist setup on our Option 61 switch. I need to switch one of the numbers. I can print the hotlist in ld 11 but I can't figure out which ld to make changes to one of the numbers in the stored lists. Can anyone point me in the right direction? Thanks,

I think this is a simple thing to change, but I can't find where to make the change to save my life. I have our main outside number that goes to auto-attendant on the hms400. We have two major seasons, fall/winter and spring/summer and I've got an auto attendant setup for fall/winter and I...

I've got a client with a micros e7 system. For certain employees they are unable to make changes to time clock information. The error is always "Unable to change clock-in time, overlaps with existing time slot". Even deleting a shift and then recreating it, gives the same error. It seems to...

In case anyone else runs into this problem here is the solution. On the server PC go into Manager Scrren while logged in as a super-user and select remote file utility. I wasn't sure which files to copy from the PC so I chose to copy the database files from the other workstation to the newly...

I am installing a micros e7 system for a consulting client and all of the configuration has gone fine. Menus, printing, credit cards, etc. are all working as expected. One of the two workstations, however, died last week and I got it repaired by the company that he bought the system through...

I'm doing some work for a group of restaurants that are all using Positouch. The system was installed recently and is the lastest version (5.1, I believe). These restaurans had a micros installed previously and went back to positouch for various reasons but one of the things that they liked...