From what I can tell, they hear the IC dial tone. It's like a softer version of the regular dial tone, correct? As soon as I press "9", it comes back with a stronger dial tone that I can dial local/long distance numbers from.
Bill
Yes, you can get to the programming menu and the settings are the same as you described above. All of the handsets are set for "Pool A" for the Prime Line. Most of them work, but I have 2 phones that still require the "9" to get an outside line.
I am trying to set up two extensions (for example, Ext. A and Ext. B) where the following happens:
1) If Extension A rings, then a line on Extension B will also.
2) If Extension B does not pick up on the line, then the call coming into Extension A will go into Extension A's voice mail.
I tried...
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