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  • Users: mpms
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  1. mpms

    Call droped after pressing 0 during Automated Atendant (AA)

    I will be on vacation until the 30th. I will check the version as soon as I get back. Its been working so far with the cable unplugged. I have access to another system that is almost identical and not being used anymore. Maybe I can swap out the ATA2. Thanks everyone for all the help. I Will...
  2. mpms

    Call droped after pressing 0 during Automated Atendant (AA)

    Device 142 shows: P0311 ATA 142 Version: 06HjB09 I unpluged the ATA IN (writen upsidedown in photo 1) from the ATA 2 device and the system is now working like it should. Could the ATA 2 device be faulty? I am not sure what we are using that for. Our fax machine is still working.
  3. mpms

    Call droped after pressing 0 during Automated Atendant (AA)

    Forward Busy is set to none, and Line Access has 2 intercom keys.
  4. mpms

    Call droped after pressing 0 during Automated Atendant (AA)

    Version = SP: 30JpM07 NAT Feature *0 = Answer Ring In Correct, I do mean Intercom 142 from any phone. (There is no phone associated with that extension) Note: Only the paging loudspeaker and the M7324 phones ring when intercom 142 is dialed. I was incorrect when I said "throught the entire...
  5. mpms

    Call droped after pressing 0 during Automated Atendant (AA)

    I am unsure where to find all the info you need. I have lots of docs on this system. Let me know how to find it. Norstar VM 2.20 Device 142 shows: P0311 ATA 142 Version: 06HjB09
  6. mpms

    Call droped after pressing 0 during Automated Atendant (AA)

    The Problem: The Automated Attendant answers and plays the appropriate recorded message for that time of day. When a caller presses 0 it says "One Moment Please" then hangs up. What it used to do: When the caller presses 0, the phone system rings thought the entire building. If no one answers...

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