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joe2938 - Thanks for replying, but,,,,,I did offer that to the customer. His last setup was with the fax into his key system. That is how he wants it to work now.

I will give this a shot this afternoon. At this time, each station has a button for line 2 and line 2. will adding them to line pool A make any changes to how they are used to pressing a line button and then dialing out?

curlycord, You have no idea how much I appreciate your input. I work for a local telephone company. We do not do key systems, unless situations like this customer. His existing key system failed one day and he was in a bind, so we did this to help one of our "dial-tone" customers. So, that...

I agree about the dedicated line.... but.... what you have described helps I bet. my only problem now, from DN 37 (the ATA port) I can only dial station. I put an analog phone on it. I cannot dial 7 digit for local numbers or any L.D. numbers. After 2 digits dialed, fast busy. if I can get...

curlycord - thanks for reaching out So why do faxes come in on 2 lines? ***the business only has 2 lines. if a fax call comes in on either line they would like to be able to transfer it to station 37 Do they not have a main line and a fax line? ***no dedicated fax line. Which voice...

I have a CICS with a fax connected to the I-ATA port DN 37. only 2 incoming POTS lines for dial tone. only 7 stations with phones on the system 21-27. if a fax comes in on either line the user transfers the call to station 37. between 5;00pm and 7;00am the customer wants the fax to pick up...

both are good ideas - thank you for your suggestions.

have a setup at a school where stations are used for paging as well as classroom phones. some teachers would like to activate DND to not allow calls during class but would still like to hear announcements/pages made by the administration. right now when DND is active speaker is inop. is there...