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When I install one Office 2007 application such as Visio or Project on a user that has Office 2003 (Word, Excel, Outlook etc...) the user then gets the Sharepoint local folders option for downloading and editing checked out documents. Any ideas on how I can upgrade all my Office 2003 users with...

I have a user using the Phone Manager Pro softphone and when he tries to log in gets "Failed to register..." error. When I use someone elses login it works fine. When I look in system status I show his extension as active and idle even though I rebooted his computer. How can I disconnect this...

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We have an IPO 500 running 4.07. I have successfully setup the Softphone Pro VOIP and can send/receive calls from inside and outside (via VPN) the LAN. However, when calling an internal extension from the Softphone while on on the LAN, I cannot hear the person I am calling but they can hear...

I have two IP Routes - 0.0.0.0.0 255.255.255.0 192.168.1.9 LAN1 192.168.99.0 255.255.255.0 0.0.0.0 Remote Manager Our IP schema on the LAN is 192.168.1.0 (Not my idea) I am assuming our vendors schema is 192.168.99.0 H.323 transformations were turned on.

I am testing Softphone VOIP and it works "ok" when on the network. However when I test it over a Sonicwall VPN, it fails to find the server. When I do nslookup "control unit ip address" it fails out. However, I can ping it. I am using Win XP and Sonicwall SSL VPN client. Is there any reason...

Our receptionist uses a 4424D+ console with a sidecar on a IP Office 500 system. I would like to setup her phone so that she can click on an incoming call on softconsole and the call will go directly to her handsfree headset without pressing any buttons on her phone or using a handset lifter...