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When the customer is put in the que and then hangs up, COT will not disconnect, (must reseat the COT to disconnect). When the COT cards locks up the attenant can not log off. The ACD system has to be reset at lest twince a day. User states Work mode, and call waiting will not allow user to...

on my nec 2000 1 of my extensions has a chime sound on the IC and the lines that ring in. How can I change this back to normal ringing. THANKS

My desktop works fine but my laptop keeps giving this error when trying to run my communications program. Both have xp. Any suggestions? thanks sh

using hyper terminal i have no problem connecting to several nec 2000 systems. I have tried hyper terminal and matworx to connect to several 2000ivs2 systems but my number connects but times out after about 30 sec. When I dial my number and it connects--modem makes sort modem sound then stops...

Is there a shortcut to removing a trk off about 60 phones without going through every extension? I want to add another number in the same spot only on 1 phone. thanks for all past help also

Cannot get modem to answer. Here is what I did. cmd 4018 set to 0 cmd 4010 set to 0 cmd 3004 dit my trk to ext 399 ccc ext 399 (not assigned in 10 or 11) On the cp14 do i change any switch settings? thanks

cannot get modem on remote dial in -- to a nec 2000 IVS2 Here is what I did. cmd 4018 set to 0 did a ccc on the extension I am using (399) cmd 4010 set to 0 cmd 3004 did a dit on the trunk i am using to ext 399 On the cp14 do I need to change any switches. Also does my extention need to be in...

I have four or five Insturments that stop working about five minutes after they are reset, but the display still works the co lites when you go off hook. I have replaced the insturements and stations cards associated them. I have also changed the stations to a diferent LT and the problem shows...

The last 2 2000IPS that have been installed by our techs our co lines do not ring or flash when ringing in. We got it working but not sure how we did it. What command or commands controls the incoming lines that make them flash and ring. Dial tone present when dialing out but thats all we have...

I Installed 8 phones. Phones and I/C ok but no co trks. My co card still flashing all 8 leds. Thanks in advance for what command I missed.

When the MP card is replaced on a 2000(2) system can the same 48 PORT software be used or is it married to the original MP card?

I have the system up but no flashing in--or ringing in-on co Trunks. When I do a power down or reset--co card starts flashing again. I have to assign trunks again in CMD10. All programing in day 3002 and night 3003 ok. Also 3509-3520 and 3521 ok. 48 port software and co card located within this...

I have a NEC 2000(2)down. When I got on site the 8 port co card was flashing. I installed backup but when I do a reset co's start flashing again. In cmd E5 co's ok and cmd10 trunks are assigned. What do you think is going on??

I have several phones with restricted across the display when I dial 1. What CMD has this restriction enabled. I saw CMD 1201 ext 201 with 11--this ext restricted 1201 ext 213 with 22--this ext not W@here does the 1 come in?? Thanks Renosylvia Fort Bragg NC