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Hi @intrigrant You mentioned PCS14 or higher in your post. I've found a couple of units that refer to PCS08 or higher, can you confirm what this relates to. Is it software or hardware? Can the units be upgraded to PCS14 (or higher). Is there any link to a feature matrix for the different...

Hi, it seems that the above system that I've inherited in a new property is defunct, so I'm contemplating replacing it. I've already been advised that an IP406 would be compatible with the IP400 extension module that I have, although at this point, I am unsure which item is non functioning...

Thanks for the reply. I only have 1 analogue phone plugged into the 8 port extension module currently, so I can't be sure if it's the extension module or the main unit. I guess I could power cycle the analogue extension module and see if the dial tone comes back to see if that identifies where...

Hi, I've just inherited an Avaya IPOffice 403 with ISDN and Analogue trunk cards and also a 400 - 8 port analogue expansion device. Thus far, I have removed the previous configuration (no usernames / passwords) using the DTE and have a default setup (albeit I've changed the IP address to fit...