Thanks for the quick response Brian. I am a bit new to all this, can you explain in detail how this is done. Would this automate the process? I need those incomming calls to go directly to that extension (10) without any end user intervention.
Currently when a line rings, anyone can pick it up...
I have a Partner system running ACS R6.0 and the box is set up as such:
Slot 1: 308ec module
Slot 2: 308ec module
Slot 3: ACS processor R5.0 module
Slot 4: 308ec module
Slot 5: 308ec module
It is currently running 10 inbound lines and 25 stations.
I want to be able to have all inbound...
A bit new to this sytem, can an ACS 6.0 controller forward any call in the system to a single extension. for example, I have 9 inbound line on 9 different numbers (ex 949 2280970 thru 949 2280979.
I want any inbound call to go to a certian extension regardless of the inbound line that recieves...
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