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We are trying to program in Line Appearances on an IP Office 403, software 2.5.4 and 6408D+ phones. It will take Call Appearance programming but not Line Appearance. Any ideas? Thank you

I have a customer with IP Office 500, R6, and recently the incoming call id has stopped working. We had the customer reboot the control unit and it worked fine for about 3 calls and stopped working. Provider has confirmed that caller ID is being provided? Is there a patch for this problem or...

Does anyone know the Eaton equivalent for an Avaya UPS Controller # 407553783? I know the Avaya one is a 3000VA 120V unit, but can't find enough information on Eaton's website to determine which one will work.

Thank you, that worked perfectly.

I need to walk my customer through programming the button to access voicemail for retrievals. Can anyone advise?

We figured out the IP office and the monitor were'nt seeing each other. Did a stop and restart on both and the database file and it came back up. Thanks for the assist. "tlpeter".

Yes, the service is running, the license is valid and the dongle is in place. When we log in it says it's active and automatic, but nothing.

Can anyone advise what I should be looking at to get my IP office Voicemail Pro up again. Phones are working, but no voicemail. We've rebooted the system but still nothiing. Need answers asap.

Does anyone know what the 2 - 25 Pin D-Type Sockets are for that are on the back of an Avaya 9650C phone?

Can anyone tell me what the 2- 25pin D-Type Sockets are for on the back of an Avaya 9650C IP Phone?

Does anyone have the software, or the link, to add Unified Messaging to my customer's Partner ACS system. Do I need to upgrade them to Rel7 to do this?

Looking for a freeware download that is a 4410 terminal or 715 terminal emulator so I can get into my customer's Definity. Not really having much look sifting through stuff.

ChuckRCT mentioned that Avaya used to take care of this for a fee back when it was a supported product, but you can still get an Avaya service-provider to help you out with it. Ours took care of a similar problem for us just a few months ago, if you want to try them. 858-272-8900. I think...