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  1. dblady

    Avaya IP Office Twinning

    Oops to clarify I do not believe the D code worked I'm checking the logs now.
  2. dblady

    Avaya IP Office Twinning

    I tried the D code and was not prompted for an authorization/long distance code. as 1410XXXXXXX,,,,DXXXX and 1410XXXXXXXD,,,,XXXX I tried the Y code and continue to receive the prompt for the authorization code. as 1410XXXXXXX,,,,YXXXX and 1410XXXXXXXY,,,,XXXX Thanks everyone.
  3. dblady

    Avaya IP Office Twinning

    I'll check with the provider. The current set up works great, to be honest. We give a user a long distance authorization code, they enter it in when necessary, the users are grouped by Windstream into departments and we allocate the bill accordingly. :-/ hate to change it just to get twinning...
  4. dblady

    Avaya IP Office Twinning

    We got the Phone system in 2007 and never needed the twinning to out of state cells until now. [neutral] So what software is out there? We had access to Tapit EX, but I think we let the license run out.:-(
  5. dblady

    Avaya IP Office Twinning

    Actually We requested those archaic auth codes so that we can bill the appropriate department for their calls :-(
  6. dblady

    Avaya IP Office Twinning

    Okay so I set up a short code and entered in the following: 1404XXXXXXX,,,YXXXX and I get the prompt to enter in my authorization code (which is included in the string after the Y)? So obviously it is not passing through. Is there anything else I should try? I've tried it with no pauses and...
  7. dblady

    Avaya IP Office Twinning

    We are using PRI. I will test the Y code, does that mean 91404XXXXXXXYXXXX ?
  8. dblady

    Avaya IP Office Twinning

    I have an IP Office 4.1. I have used twinning for local cell phone numbers successfully in the past. I tried setting up twinning for a cell phone number that would be considered long distance but cannot get it to ring on the intended recipients cell simply rings and then back to voicemail pro...
  9. dblady

    Export: "Burst" a report to different files

    Hi All, I have a report that groups records into 5 different regions. Is there a way that I can export to excel into 5 different excel files based on their region? I've done a little research and I've only been able to find 3rd party apps., but was wondering if this was an option in...
  10. dblady

    Splitting/Extracting a string into two parts

    Hi All, Thanks for your help. lbass you gave me the missing link! I finally got the results I wanted with the following: formula1=before stringvar array x; stringvar array x := split({Name_Log.LOG_TEXT},"->"); stringvar field1 := x[1]; //to display field1 orstringvar stringvar field2 :=...
  11. dblady

    Splitting/Extracting a string into two parts

    Thanks for your help...I've put in the formula stringvar array x; stringvar add; split({Name_Log.LOG_TEXT},"->"); add:= x[1]; add I get an error: A subscript must be between 1 and the size of the array
  12. dblady

    Splitting/Extracting a string into two parts

    I'm fairly new to crystal. i have a string text that shows changes to an email field in the following format: customer.EMAIL: before@abc.org -> after@abcdefg.net I want to be able to extract into two fields like this(stripping everything but the actual email): [field1] before@abc.org...

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