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  1. mstrfixit

    ERR4114 on acd sets

    Has anyone ever seen err4114 " the data dn of sl-touch does not have two appearances" and know what it means. I have a customer that has five acd sets that are puting this error out repeatedly. I am thinking there is possibly corruption. If any one knows anything about this I would greatly...
  2. mstrfixit

    International dialing issue

    I have a option 11c that was recently upgraded to a cs1000m 5.50j. Prior to the upgrade we were able to dial internationally with no problems but now we cannot. Has anyone seen this happen before and possibly found a fix?
  3. mstrfixit

    caller id issue.

    Thanks but I have checked on this and the user whose name appears does not even have a direct line. They also said that she receives very few calls and they have to be transfered to her. Also I can duplicate the issue if I block my number and call the main number. Still perplexed on this one.
  4. mstrfixit

    caller id issue.

    Well thats an idea but I would like to see if there is something else I may be missing before we go that route. I aslo should clarify that the issue is not that it displays unknown caller, but that it shows a users name while the call is ringing.
  5. mstrfixit

    caller id issue.

    I have a system that I have been working on that has a weird issue. If a call comes in and the caller Id has been blocked by the caller it displays the name of a user on the system while the phone is ringing. Once the call is picked up the name disappears and it says " unknown caller". It should...
  6. mstrfixit

    BCM50 Won't Boot up

    Did you swap the power supply out? I know that seems an unlikely source but bad power supplies can some times cause some pretty funky activity.
  7. mstrfixit

    BCM 50 release 2 rebooting repeatedly

    Thanks for the suggestion but I have already opened the unit up and checked it. Also the unit will boot all the way up if it is allowed to stay powered off for several hours. The trouble appears with a short term power loss.
  8. mstrfixit

    BCM 50 release 2 rebooting repeatedly

    We had to replace a bcm 50 recently due to the unit rebooting repeatedly after a power outage. After the unit was returned to our office I set it up to test the unit out and it came up with no problem. Then after I power cycled the unit it started rebooting over and over once again. I swapped...

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